Returns & Exchanges

Bianca Spender offers a seamless return process for items in original condition with tags attached within 14 days of receipt. We are committed to ensuring you are completely satisfied with the fit and craftsmanship of your designer garments.

1

Initiate Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Package

Carefully pack your items in their original packaging, ensuring all designer tags and security ribbons remain intact and undamaged.

3

Affix Label

Download and print your prepaid shipping label from the portal and securely attach it to the outside of your return parcel.

4

Ship and Track

Drop off your package at any authorized postal location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing